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Asset Credits Disappeared?

New Here ,
May 03, 2021 May 03, 2021

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My account had like hundreds, possibly over a thousand image credits and then suddently they disappeared. We haven't lapsed in payment and the subscription is still active. It's also trying to get us to purchase a plan for images when it should already be included. 

What gives? 

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Adobe Employee ,
May 04, 2021 May 04, 2021

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I don't see any Adobe Stock subscription associated with the Adobe ID you are using here on the forums. Please confirm that you are signed in with the account that your subscription is associated with.

EBQ

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