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Asset Quota Empty

New Here ,
Dec 05, 2022 Dec 05, 2022

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Good-Day,

 

So, I get billed on the 1st of each month for Adobe Stock. Perfectly fine. 

However, I am no sitting here on the 5th of the month and I have not been allocated my 10 Asset Quota in order to download. 

 

Does anyone know why this is happening?

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Account management , Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Dec 05, 2022 Dec 05, 2022

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

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Adobe Employee ,
Dec 05, 2022 Dec 05, 2022

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

EBQ

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