• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can't cancel Adobe Stock plan!!

New Here ,
Nov 09, 2019 Nov 09, 2019

Copy link to clipboard

Copied

Hi,

as many people here, I signed for 10 free photos then a free month trial

now I don't have option to cancel via my plans tab and I already got one invoice for 39eur

 

I think that's terrible that you don't ask if anyone want to continue after trial, instead you just make people pay for something thay can forget they even have

I used like 4-5 stock photos during trial, and that's only because i didn't have time to shoot my own

 

what can we do about this?

obviously i want to cancel the subscribtion ASAP

 

best regards

 
 
TOPICS
Plans and purchase

Views

395

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Nov 10, 2019 Nov 10, 2019

Please refer to instructions below.   Use a good browser that accepts cookies and does not block scripts.

https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

If you still require assistance, click the chat bot icon. Type AGENT followed by Enter key.

 

Votes

Translate

Translate
New Here ,
Nov 09, 2019 Nov 09, 2019

Copy link to clipboard

Copied

it happend to me. Adobe withdrew my 79 euro  money without my knowledge. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 10, 2019 Nov 10, 2019

Copy link to clipboard

Copied

LATEST

Please refer to instructions below.   Use a good browser that accepts cookies and does not block scripts.

https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

If you still require assistance, click the chat bot icon. Type AGENT followed by Enter key.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started