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Can't cancel Adobe Stock plan!!

New Here ,
Nov 09, 2019 Nov 09, 2019

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Hi,

as many people here, I signed for 10 free photos then a free month trial

now I don't have option to cancel via my plans tab and I already got one invoice for 39eur

 

I think that's terrible that you don't ask if anyone want to continue after trial, instead you just make people pay for something thay can forget they even have

I used like 4-5 stock photos during trial, and that's only because i didn't have time to shoot my own

 

what can we do about this?

obviously i want to cancel the subscribtion ASAP

 

best regards

 
 
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Plans and purchase

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Adobe Community Professional , Nov 10, 2019 Nov 10, 2019
Please refer to instructions below.   Use a good browser that accepts cookies and does not block scripts. https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html If you still require assistance, click the chat bot icon. Type AGENT followed by Enter key.

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New Here ,
Nov 09, 2019 Nov 09, 2019

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it happend to me. Adobe withdrew my 79 euro  money without my knowledge. 

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Adobe Community Professional ,
Nov 10, 2019 Nov 10, 2019

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Please refer to instructions below.   Use a good browser that accepts cookies and does not block scripts.

https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

If you still require assistance, click the chat bot icon. Type AGENT followed by Enter key.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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