Cancel Difficulties

[nicole_2167]

Over one whole year ago, I tried to cancel my Adobe stock, but it wasn't working. So I called Adobe Services and they said they would cancel it for me. They gave me a 40 dollar refund, then immediately charged me $59! They DIDN'T even cancel my subscrirption and I've been getting charges of 29.99 each month for over a YEAR. I've added it up and that's over 500 dollars!!! I didn't notice because I have a different adobe account that I actually use. I am SO frustrated. Adobe doesn't answer the phone, and I have nobody to email. I need answers and my money back ASAP - already have a legal team at my disposal - whoever answered the phone at Adobe and didn't cancel my subscription.... yikes. If an Adobe employee sees this, contact me ASAP. I will be satisfied once I get my money back.

[EvilBug1]

@nicole_2167 Customer care should be able to help you out.
Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature, you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.