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Cancel without fee

New Here ,
Apr 04, 2019 Apr 04, 2019

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I was recently billed $36,29 for my second month of service. I got the first month free. I have not downloaded any images yet. I would like to cancel because I will not be reimbursed by my employer for the service.  I read on your website that if I cancel within 14 days of the second billing cycle for this type of membership (first month free), I won't have any problems with cancellation fees. Thanks.

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correct answers 1 Correct answer

Adobe Community Professional , Apr 04, 2019 Apr 04, 2019
See Cancel Adobe StockCancel your Adobe Stock membership

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LEGEND ,
Apr 04, 2019 Apr 04, 2019

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How to cancel your Adobe Creative Cloud plan or membership

Contact Support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_sti...

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Adobe Community Professional ,
Apr 04, 2019 Apr 04, 2019

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See Cancel Adobe Stock

Cancel your Adobe Stock membership

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Apr 05, 2019 Apr 05, 2019

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Discussion successfully moved from Adobe Creative Cloud to Adobe Stock

You need to self cancel your membership. You will get reimbursed when you cancel within the first 14 of the second month. Do as https://forums.adobe.com/people/Nancy%20OShea  shows here: Re: Cancel without fee .

ABAMBO | Hard- and Software Engineer | Photographer

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