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New Here ,
Apr 01, 2022 Apr 01, 2022

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Quiero cancelar esta suscripción antes de que se haga el cobro. No puedo hacerlo desde PLANES Y PAGOS

me suscribí durante la prueba gratuita y ahora no puedo cancelarlo. 

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Account management , Troubleshooting

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Adobe Community Professional , Apr 02, 2022 Apr 02, 2022
Hi @Kari23863293xvmn, You can self cancel as described here: Cancel your Adobe Stock membership  If you have problems doing that, you need to contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction. Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html...

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Adobe Community Professional ,
Apr 02, 2022 Apr 02, 2022

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Hi @Kari23863293xvmn,

 

You can self cancel as described here: Cancel your Adobe Stock membership 

 

If you have problems doing that, you need to contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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