canceling subscription without logging in to my account

[Katarzyna_Bronowska2062]

I lost access to my Google account (it was tied to my work phone that I no longer have access to). I need to cancel my subscription without logging into my account.

[Jill_C]

Scroll down on this page until you see the icon for the Virtual Assistant in the lower right corner. If you aren't successful in chatting with the Virtual Assistant, type agent in the chat box to reach a real, live person.
Cancel your Adobe Stock membership

[Liza5C0C]

Hi @Katarzyna_Bronowska2062 - I can see that you were able to cancel your old susbcription via customer support, and subscribed to a new plan under a different email address. Let me know if you need any help.