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Cancellation of plan

New Here ,
Dec 16, 2018 Dec 16, 2018

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Hii, I cancelled my subscription for Adobestock on Friday, but I was still charged for that, it was free if I remember it correctly. I was just wondering if my subscription is cancelled or not yet?

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Adobe Employee , Dec 17, 2018 Dec 17, 2018
Hi Tanveer,Thanks for reaching out to the Adobe Stock community.I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 13 Dec 2018. The subscription stands cancelled and you will not be charged for the same subscription in the future.Also, the 1 USD charge, is the authorization fee which will be refunded to your account within 5-7 business days.Feel free to update this thread in case of any additional questions.Regards,Twarita

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Adobe Employee ,
Dec 17, 2018 Dec 17, 2018

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Hi Tanveer,

Thanks for reaching out to the Adobe Stock community.

I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 13 Dec 2018. The subscription stands cancelled and you will not be charged for the same subscription in the future.

Also, the 1 USD charge, is the authorization fee which will be refunded to your account within 5-7 business days.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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