I need help getting in touch with someone about my account with Adobe Stock Images. Help! I have close to 100 credits, but cannot access them. I cannot find a way to contact someone at Adobe about this. I spent a lot of money earning my image credits. I either need the money refunded or access to my account. Is there anyone else who can help me?
So frustrated!
Hi Maleika,
Sorry to hear that.
I just checked your account and noticed that you had signed up for Stock (10 images a month one-year) plan on 15th April 2016. Currently, your subscription is in a suspended state due to some payment issues and that is the reason you are unable to access your remaining assets.
I would request you to contact our support team Support FAQ: How can I contact Adobe for support? for further assistance.
In case you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link
If you still face troubles, feel free to update this thread.
Regards
Twarita
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