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Does anyone know what day of the month credits are renewed/added?

Community Beginner ,
Oct 19, 2020 Oct 19, 2020

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Does anyone know what day of the month your new credits are added to your account? Is it tied to the date of the monthly invoices? I've just run out so wondering if I can hold out or if I'll need to do a manual top-up.

 

Thanks

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correct answers 2 Correct answers

Adobe Employee , Oct 19, 2020 Oct 19, 2020
Also, it's relative to the time of day you set up the subscription. If you created the subscription at 3pm on the 5th of the month then your quota will renew at 3pm on the 5th of the month.

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Adobe Employee , Oct 19, 2020 Oct 19, 2020
Yes, your renewal is scheduled for: 10/19/20, 4:21:32 PM GMT

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Adobe Community Professional ,
Oct 19, 2020 Oct 19, 2020

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You decided on the date by taking the subscription at a certain day. If you took the subscription on the seventh day of the month, new assets will be allocated on the seventh day of each month.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Oct 19, 2020 Oct 19, 2020

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That's great, I thought that would be the case.

 

Cheers Abambo!

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Adobe Employee ,
Oct 19, 2020 Oct 19, 2020

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Also, it's relative to the time of day you set up the subscription. If you created the subscription at 3pm on the 5th of the month then your quota will renew at 3pm on the 5th of the month.

EBQ

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Community Beginner ,
Oct 19, 2020 Oct 19, 2020

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Ah! That would explain why my invoice is due today but I've not received the credits yet.

Thanks for that!

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Adobe Employee ,
Oct 19, 2020 Oct 19, 2020

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Yes, your renewal is scheduled for: 10/19/20, 4:21:32 PM GMT

EBQ

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Adobe Community Professional ,
Oct 19, 2020 Oct 19, 2020

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I didn't know that Adobe goes down to the second! Very impressive EBQ! 😄

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Oct 19, 2020 Oct 19, 2020

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Can you imagine if everything renewed at midnight? 🙂

EBQ

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