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Empty File

New Here ,
Jun 19, 2023 Jun 19, 2023

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I just purchased a vector file (N° 542329070) but the only thing in this file is a square. what can I do? Thank you for your help.

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Adobe Employee , Jun 19, 2023 Jun 19, 2023

Hello @emilys16941807, I've refunded your credit and sent the details of the vector to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

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Adobe Employee ,
Jun 19, 2023 Jun 19, 2023

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Hello @emilys16941807, I've refunded your credit and sent the details of the vector to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

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