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Errore acquisto foto

New Here ,
Apr 04, 2022 Apr 04, 2022

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Ho acquistato per errore un immagine da 249 euro, avendo il pagamento automatico è partito il pagamento senza che me ne rendessi conto, come posso chiedere l'annullamento? 

non ho mai scaricato l'immagine 

aiutatemi 

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correct answers 1 Correct answer

Community Expert , Apr 05, 2022 Apr 05, 2022

Hi Greta,

 

Please contact customer service on this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

...

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Community Expert ,
Apr 05, 2022 Apr 05, 2022

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Hi Greta,

 

Please contact customer service on this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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