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Feedback System

New Here ,
Jan 30, 2023 Jan 30, 2023

Feedback

 

How / where do we submit feedback / feature requests to ADOBE?

 

ADOBE STOCK

 

+ MY LIBRARIES menu reloads — every. single. time. users. click it(really annoying)

 

MY LIBRARIES are counter intuitive: if you want to save different types of images (say dancing MAN then dancing WOMAN and then PET in the garden.... and want to save to three different libraries) its a flipping nightmare:  you have to click + pray (Adobe Stock will use the last board it placed something in.... make a mental note of where Adobe Stock dropped that image..... select the next image, click MY LIBRARIES, scroll through the list, save to new library...... and repeat for last item. If you want to keep your boards clean, you have to go to the errant board, save the image to the destination board, and then delete the errant image. (In iStock? Goto page with image, click save, type a few characters in search bar, click located board.)

 

+ MY LIBRARIES do not seem to have a Bulk Process functions (e.g. Select All, Select Items & Move, Select & Delete). <cough cough> Getty's iStock is a TRILLION TIMES better in this regard

 

+ MY LIBRARIES lack the ability to search for the precise board one wants to use. Users have to scroll through the list to find boards. Very tedious if one has many boards & the destination board start X Y and Z

 

+ SEARCH MY LIBRARY, non existent

 

And, finally,

 

+ UX / UI: iStock has the ability to "hover", bring up a list of boards, choose & drop images in. Soooooooooooo much faster. (see comment about saving to boards above)

 

 

 

And, someone, anyone — please tell me when ADOBE "support" (oxymoron, that one) is so...... convoluted?

 

 

TOPICS
Feature request , Libraries
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Community Expert ,
Jan 30, 2023 Jan 30, 2023

If you use stock, stock assets get saved to the default library. You can easily change the default library to a different one.

Abambo_0-1675097778536.png

Abambo_1-1675097804450.pngAbambo_2-1675097842101.pngAbambo_3-1675097863814.pngAbambo_4-1675097889951.png

Abambo_5-1675097900560.png

 

When you have your data in a library and you want to put them in a different library, you go to:

https://assets.adobe.com/libraries or you use the Creative Cloud Desktop (Files→Your Libraries) or you manage those in your app, like Illustrator or Photoshop.

 

quote

 

And, someone, anyone — please tell me when ADOBE "support" (oxymoron, that one) is so...... convoluted?

 

By @Michael.Michael

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer
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New Here ,
Feb 07, 2023 Feb 07, 2023
LATEST

Thanks for the reply @Abambo

 

Your comments are noted

 

If I understand you correctly, the location of images can be changed either by a) changing default library or b) managing the files online or by Creative Cloud

 

In short, the problem with the ADOBE workflow is that is makes more work that it needs to

 

Example from iStock by Getty

 

+ see image

 

+ save image

 

+ either create new library & save

 

+ or, dropdown appears, type first few letters of library name choose the folder & save one time

 

Especially when one is saving many different type of files e.g. inside car, outside car, wedding, gourmet kitchen etc, this ADOBE business of saving files willy nilly to the last folder used, then having to go and find the image and move it to the correct place is foolishness

 

Adobe Workflow

 

+ save image to Destination Wedding, next image has to go in Inside Cars

 

+ click save, image goes into Destination Wedding

 

+ or, use has to click MANAGE (i believe)

 

+ whole library list reloads (which on a M1 Max and Mac Pro both connected to uncongested 3Gps Fibre line still takes 14 - 18 seconds to load all the items). find library and save

 

+ repeat every single time you need to save in a new library

 

Further

+ Creative Cloud file manangement is lacking: why there is no click & choose selection makes little sense

+ Adobe Stock reloads the library list every single time the MY LIBRARIES button is clicked: surely this is something that can be preloaded & updated only if users add a new library item!

+ Creative Cloud and Adobe Stock both lack a SELECT ALL feature

 

Save for a few images, ADOBE STOCK will always be the last choice out of the major stock libraries until the file management and workflow tools are updated

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