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geri ödeme

New Here ,
Sep 27, 2023 Sep 27, 2023

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Merhabalar,
Adobe stock deneme üyeliğini iptal etmeme rağmen gün içerisinde hesabımdan 2 defa abonelik ücreti alındı!!! 2 defa Adobe Stock tarafından, bilgim dışında alınan abonelik ücretin hesabıma tekrar iadesini istiyorum!

Ancak Adobe Türkiye'den ulaşabileceğim kimse yok malesef yada ben bulamadım..
Adobe stock ada ihtiyacım yok. Planıda iptal edemiyorum. Ücretsiz deneme üyelik yapıp iptal ettin sanmıştım. Fakat bugün iki kere kartımdan bilgim dışında para alındığını farkettim. Alınan ücretlerin geri iadesini nasıl ve kimden talep edeceğim?..bu konuda yardıma ihtiyacım var !

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Community Expert ,
Sep 27, 2023 Sep 27, 2023

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Use the Contact Us or chat box at the bottom of this page to engage with Adobe directly.

https://helpx.adobe.com/support.html

Jill C., Forum Volunteer

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Community Expert ,
Sep 29, 2023 Sep 29, 2023

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Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.

ABAMBO | Hard- and Software Engineer | Photographer

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