I accidentally purchased a premium item because I thought that I was going to be asked for my payment information before the command was validated.
How can I get a refund?
Sorry to hear that.
Unfortunately, premium assets or any other on-demand purchases are not refundable.
You may contact our support team Support FAQ: How can I contact Adobe for support? for further assistance.
In case you are unable to reach our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link
Feel free to update this thread in case of any additional questions.
Thank you, I already contacted the support and found an agreement with them.
Please let me know what you had to do to get your refund? I am in the same problem right now. Lost so much money to an asset I didn't know was that expensive as there's no checkout point to make sure you're purchasing what you can afford.
I need my refund and been having issues to just get in touch with an actual human being here. All lifeless replies from a virtual system. So frustrtaing.