How do I know what assets are available to me?

[CathyT23510]

Newbie here...I am showing that I have "10 assets" available based on my request to our asset manager so I could have access to Adobe Stock for a few images per month. According to what he's saying, he purchased a "credit pack". Every item I've selected so far to license (illustration or vector) has failed - I get a message saying to contact admin because the asset type or license requires a quota that is not included in your plan, asset type or license is not authorized by your administrator. They have all been "worth" 1 asset. Is there a way to filter my search to find only the assets that I have access to? Frustrated...

[Abambo]

I know, this is an old posting, and I hope that by now you have found a solution to your problem. I was just checking the postings without an answer.

You will need to contact your asset manager to check how they have bought those credits and how they can get allocated to your account.

[CathyT23510 · Accepted solution]

Yes, it's been resolved.

[Abambo]

Great. Thanks for confirming.