How much money do I need on my card for a free trial

[Barnabás29294355uj25]

Hello,

I tried to sign up for a free trial, but Adobe wouldn't accept my Card.

I am using a virtual card, could that be the reason why they did not accept it?

Could that be the reason, that I do not have enough money on my account and they charge some money in order to verify if the card is legit?

[Abambo]

If they charge, they charge normally $1 and refund or cancel immediately. Any card should be good, however, you need to be in a country, where you can take a subscription and the country of your card needs to correspond to your country.

[Jill_C]

I suppose that's possible; many transactions verify that it's a valid card before allowing you to proceed. It's also possible that Adobe does not accept virtual cards for recurring monthly subscription payments. I did find an old post here in the Forums to that effect, but couldn't find anything more recent:

https://community.adobe.com/t5/download-install-discussions/buy-using-virtual-credit-card/td-p/10620...

[Abambo]

My virtual card is a standard credit card, but is not delivered as a physical plastic. I have several subscriptions with that card.

[WendellaBee · Accepted solution]

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.