Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

https://account.adobe.com/ is down for me. I can't edit my account or see subs

New Here ,
Aug 28, 2023 Aug 28, 2023

Any link leading to https://account.adobe.com/ or https://account.adobe.com/plans
is down for me. 
Plain blank white page. 

I have no abillity to edit my subs. 

Thanks in advance for any help on this.

x
holly

LONG LIVE ART! RAH! RAH! RAH!
238
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 28, 2023 Aug 28, 2023

The team manually deleted my unwanted sub but the pages remain down.
Thanks!

LONG LIVE ART! RAH! RAH! RAH!
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 20, 2023 Sep 20, 2023

Removing a subscription wouldn't affect access to Account Management. Are you still seeing this issue?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 20, 2023 Sep 20, 2023
LATEST

Did you try with a different browser?

 

Clearing cache and cookies could be helpful. Starting the browser with no extensions and plugins could also help to find the culprit.

ABAMBO | Hard- and Software Engineer | Photographer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines