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I accidentally bought an image when I was trying to see what type of liscense it was...

New Here ,
Aug 02, 2021 Aug 02, 2021

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Well, if you couldn't tell, I am new to this service.

 

I accidentally bought an image when I was trying to see what type of liscense it was!

 

I saw in some of the forums that you are willing to assign a credit to accounts that make this same mistake, is that still true?

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Licensing, Plans and purchase, Troubleshooting

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Adobe Community Professional ,
Aug 03, 2021 Aug 03, 2021

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Yes! Either wait for a nice Adobe emplee looking into this thread or contact support. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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