I need help please

[default5dr5fukutls0]

Hey, (bad english i'm french), so... i accidently paid for a video, i have the 10 images for free, so i tough that i could have it for free, because this morning i downloaded a video for free with this.... i am a student and i can pay this, my account is in the red, i though i could have it for free sorry please help me.. this is the image : #143234292 
....help me, sorry

[thatsmauri · Accepted solution]

Hi there,

please be aware that this is mainly a public user-to-user forum. We are not able to provide you with a refund. You will need to contact Adobe Customer Care to get this sorted out:
» https://helpx.adobe.com/contact.html

Click the 'circle with a speech bubble in it' icon on the right hand side to initiate a Chat.



Best Regards,
Maurice