Incorrect file attached for FILE #: 500106397

New Here ,
May 06, 2022 May 06, 2022

Copy link to clipboard

Copied

I downloaded a template for a book mockup, and was given a completely different file when I went to open it.  I would really like the template that I selected, but it keeps giving me a different file.

 

https://stock.adobe.com/templates/book-cover-with-stacked-books-mockup/500106397?prev_url=detail

TOPICS
Asset Quality , Download , General , Troubleshooting

Views

42

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 06, 2022 May 06, 2022

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 06, 2022 May 06, 2022

Copy link to clipboard

Copied

LATEST

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

It looks like the contributor uploaded the correctly packaged asset in the link below:
https://stock.adobe.com/templates/book-cover-mockup/500106408

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started