Licence to a certain Image bought in 2020 disappeared

[W-4]

Dear Adobe-Community. I need your support with a specific request.

Years ago, in June 2020 we downloaded and licenced the attached image from Adobe Stock.

It was used in a Social Media Post which is still on the internet. Unfortunately we got an E-Mail claiming a Copyright Infringement of this image.

While going through our licences on Adobe Stock I couldn't find the mentionned image anymore and it generally wasn't visible on Adobe Stock anymore, even if shown in Google Search (see attached screenshot). Therefore we can't find the needed licence reverse the fraud claim. 

Thank you in advance for taking care of our request.

[Abambo]

You should find the licence in the account that took the licence. 

https://stock.adobe.com/Dashboard/LicenseHistory

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(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

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