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Licensed image with 100 credits by mistake. How to fix. I don't need the large one.

Explorer ,
Sep 07, 2023 Sep 07, 2023

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I pressed on big image instead of normal size. How to redo? I don't need the big image. 

 

On a similar note, WHY is the large image on top of the regular one (selection choice)? 

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Community Expert ,
Sep 08, 2023 Sep 08, 2023

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There is no possibility to undo this. I suggest to check with Adobe customer care to check, if there is a solution for this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.

 

As for your second question: someone needs to be at the top. 

ABAMBO | Hard- and Software Engineer | Photographer

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