Licensing Issues

New Here ,
Aug 19, 2022 Aug 19, 2022

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I have an Adobe Stock Enterprise account with 40 credits available. When I click license on a video I would like to use, the message "Welcome Back! Now that you're logged in, please make your selection again." comes up on my screen. I tried again and I still can't license the video. Help please. 

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Adobe Employee ,
Aug 19, 2022 Aug 19, 2022

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@Sierra24615937lz5a we are aware of this issue and will expect to post a permanent fix next week. I'm going to send you a workaround via direct message because I'm tracking customer reports. Please check your inbox on the forum in a moment.

EBQ

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Adobe Employee ,
Aug 24, 2022 Aug 24, 2022

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This issue has been fixed. Please let me know if you encounter any issues.

EBQ

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