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plan and payment

New Here ,
Mar 04, 2021 Mar 04, 2021

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Hi, i starterd with the trial plan in feb2020. now i don't want to continue, why do i pay 200€ to stop the service? they are taking my money and my licences.

Please help me.

Thank you.

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General , Licensing , Plans and purchase

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correct answers 1 Correct answer

Community Expert , Mar 04, 2021 Mar 04, 2021

The subscription is for a year and will be renewed automatically year by year for the next period of a year. That are the subscription terms you agreed on.

 

Please contact Adobe customer care, maybe you can negotiate a way out. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

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Community Expert ,
Mar 04, 2021 Mar 04, 2021

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The subscription is for a year and will be renewed automatically year by year for the next period of a year. That are the subscription terms you agreed on.

 

Please contact Adobe customer care, maybe you can negotiate a way out. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

ABAMBO | Hard- and Software Engineer | Photographer

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