• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Please help me cancel my subscription

New Here ,
Aug 06, 2021 Aug 06, 2021

Copy link to clipboard

Copied

I can't find the cancel button. Please help me cancel my adobe stock subscription.

TOPICS
General , Licensing , Plans and purchase

Views

136

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Aug 07, 2021 Aug 07, 2021

The self cancel is not possible if you have payment problems or at the very verge of the renewal process, when the payment is processed.

 

Self-cancel: Cancel your Adobe Stock membership .

 

You need to contact Adobe customer care if self-cancel is not possible. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(se

...

Votes

Translate

Translate
Community Expert ,
Aug 07, 2021 Aug 07, 2021

Copy link to clipboard

Copied

LATEST

The self cancel is not possible if you have payment problems or at the very verge of the renewal process, when the payment is processed.

 

Self-cancel: Cancel your Adobe Stock membership .

 

You need to contact Adobe customer care if self-cancel is not possible. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started