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Refund

New Here ,
Nov 11, 2021 Nov 11, 2021

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I tried the Adobe Stock trial but didn't find it necessary for me. So I canceled the subscription on September 20th —Or, I thought I did! There must have been a confusing step and I didn't fully cancel it because I just realized I was charged $29.99 in October and November.

 

I'm trying to cancel it, but it's saying I'll be charged $59.98 if I cancel.

 

How can I cancel this without a charge and get those 2 months refunded?

 

Thank you!

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Adobe Employee , Nov 12, 2021 Nov 12, 2021
Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

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Adobe Employee ,
Nov 12, 2021 Nov 12, 2021

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.


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