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New Here ,
May 26, 2023 May 26, 2023

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I started the free 7 days trials. And I have already cancel my subscription immidiately.

 

Why have I still been chargd after one week ?

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Account management

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Community Expert ,
May 26, 2023 May 26, 2023

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You will need to address your question directly to Adobe customer service. The participants in this forum are primarily other Adobe users, and we have no ability to view your account status.

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New Here ,
May 26, 2023 May 26, 2023

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If I can find someone to query, then I wouldn't post here.

The website design is terrible.

I can't find customer service.

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Community Expert ,
May 26, 2023 May 26, 2023

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Contact us link at the bottom of this page 

https://helpx.adobe.com/support/stock.html

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Community Expert ,
May 27, 2023 May 27, 2023

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Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.


For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)



Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.


If in doubt, ask the forum.

ABAMBO | Hard- and Software Engineer | Photographer

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