Unable to add more users

New Here ,
Apr 27, 2022 Apr 27, 2022

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Hi all,

I purchased an Adobe Stock team subscription, but I have 'reached the limit'  for available users, but the advertising said "Unlimited users — share a subscription with your entire team to access standard assets"

Any reason why I can't add my team to this? 

 

Screen Shot 2022-04-26 at 2.49.20 PM.pngScreen Shot 2022-04-27 at 9.06.48 AM.png

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Account management , Licensing , Plans and purchase

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Adobe Employee ,
Apr 27, 2022 Apr 27, 2022

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If you add more Creative Cloud products or Stock subscriptions you can assign users to these products. Any administrators you add to your team will also have access to the existing Adobe Stock subscription.

EBQ

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New Here ,
Apr 27, 2022 Apr 27, 2022

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Ah darn, I thought I could just add all the users to this one subscription of 10 credits (we don't really use many per month). 

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Adobe Employee ,
Apr 27, 2022 Apr 27, 2022

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You can add additional users as administrators, they don't have to be assigned to any product.

EBQ

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