I subscribe the "Photography plan (20GB) - Edit and organize your photos with the app that’s optimized for desktop."
In my "Invoice and billing histories" I can see the plan I subscribe includes "Adobe Stock – 10 assets a month".
But...when I use the Adobe stock and try to download some images which is not belong to "Free" part and I choose "Standard license (Free with trial)", I still need to pay to join either "Monthly Subscription" or "Annual subscription"? Why should I pay for the first 10 assetes?
What does my plan "Adobe Stock – 10 assets a month" mean? How can I use it?
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Hi, I used the same link you provided and checked my Invoice and billing history.
I captured part of them which show the plans I've subscribed.
The image as follows,
My qiestion is: My plan includes "adibe stock - 10 assets a month",
Then, Why should I still need to jouned either "Monthly Subscription" or "Annual subscription" to download the first 1-10 images?
Your Stock subscription is not active. It looks like you canceled it 24 days after you began your Adobe Stock subscription, so canceled some time in January. It doesn't appear that you are being billed for this. I'd recommend contacting customer care, they can confirm this for you.
Please contact customer care, https://helpx.adobe.com/contact.html. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.
You reply is helpful! I found the customer chat finally! Thank you!