why some stocks cant be licensed

[jean_elie_4622]

i have adobe stock subscriptions and i am trying to get some pictures and with some receive a message this item cant be licensed.

why is that and is there any help or solution ?

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the communit bugs">

[Jill_C]

Perhaps you don't have enough credits to license the image you've chosen?

[Riya123 · Accepted solution]

Hi @jean_elie_4622  ,- The reason why you cannot license some assets are because of Global Safe Country restrictions. Since the country you are accessing from is part of GSC collection , some of the assets are not available for those regions. That is the reason why you see the message when trying to license those assets. Hope this helps. 🙂