Easy Way to Retrieve Asset License Number?

[jyunte9]

I am constantly getting copyright violation notices from YouTube for music I've licensed from Adobe Stock. This requires me to file a dispute with the copyright holder via YouTube. To do this, I have to find the music I used in the video and then find the license number on the Adobe Stock website.

To get the license number on the Adobe Stock site seems to require several steps:

1) Find the name of the music track - which may no longer be an exact match to the name of the track reported by the copyright holder.

2) Use the Adobe stock Search feature to find the track on the Adobe Stock website.

3) Copy the track's ID from the search results.

4) Copy the track's ID.

5) Click on your account icon (top-right corner of the website).

6) Click on License History.

7) In the results page, copy the asset ID into the Search bar and click the search button.

8) Click the "Info" button next to asset's license type (Standard or Extended).

9) Copy the license number.

That's NINE operations, just to get to your previously assigned license number for a single track! Imagine having to do that several times for each piece of music (or video, or image) used in a video?

Can't adobe make it a bit easier to get the license number for previously licensed assets?

How about providing a button on the intial asset search result (right after step 2, above) that you can click to quickly get the license info? This button could be enabled only if you're logged in and would only provide the license number if you licensed that asset.

Seems like a simple update which would make things so much easier for Adobe's customers!

[Abambo]

I can feel your pain... but:

1) is not exactly an Adobe problem, if the copyright holder changes the names of his tunes.

It is also recommended that you store the licence key locally, for the quite common case that the copyright holder pulls their assets from Adobe stock.

[jyunte9]

"I can feel your pain... but:

1) is not exactly an Adobe problem, if the copyright holder changes the names of his tunes."

Agreed, which is why that was only step 1 of my list of 9 procedures. 🙂

"It is also recommended that you store the licence key locally, for the quite common case that the copyright holder pulls their assets from Adobe stock."

Sure. But since assets are stored on the Adobe site, and there's a search feature to find them, and your licenseses are stored on the Adobe site, and there's a License History feature on the Adobe website, why isn't there a feature to link your Account to your License History, to your Asset, and to the License Number? Why do you have to go through 8 different steps when everything is already linked? If you're logged in to the Adobe website and search for an asset, why not simply display the asset name, and ALL relevent information about it... like the fact that you've already licensed it and give the license number?

[Abambo]

Sure. But since assets are stored on the Adobe site, and there's a search feature to find them, and your licenseses are stored on the Adobe site, and there's a License History feature on the Adobe website, why isn't there a feature to link your Account to your License History, to your Asset, and to the License Number?

Where would you like to link that? Your account is linked to your licence history.

Why do you have to go through 8 different steps when everything is already linked? If you're logged in to the Adobe website and search for an asset, why not simply display the asset name, and ALL relevent information about it... like the fact that you've already licensed it and give the license number?

Where do you want that to get displayed? On https://stock.adobe.com?

[jyunte9]

"Where would you like to link that? Your account is linked to your licence history."

That's my point! My license history is linked to my account... so why doesn't Adobe display the license number alongside the asset information in the license history? Or alongside the asset information when I search for an asset (if I already have a license for it)? As it stands now, I have to go through steps 2-8, above, to get the license number for any asset.

"Where do you want that to get displayed? On https://stock.adobe.com?"

Yes, there... as that's where my licenses are stored (in my Asset History, as part of my account).

This is what you get after going through steps 1-7, above:

Why not simply display this information, along with an extra column for "License #" if I've already licensed it, right at step #2, above? Isn't my license number for that asset part of my license history? Of course it is!

[Abambo]

Sorry, but there is no licence number with that asset. If you mean the licence code, that is YouTube-specific.

But yes, you could indeed have an easier way to get to this code. Therefore, is my suggestion to save that code with the asset, also for safeguarding against asset removal. As the code won't be accessible any more as soon as the user pulls the asset from the database.

[jyunte9]

I just included a screen shot as an example. Here is an asset that I licensed and which has a licence number.

From there, I have to click the "..." button and select More Info, copy the Asset ID, go back to License History, search for that asset ID, and I'll get the following result:

If I have a license for that asset (which I do), then to see the license number I have to click on the "i" next to "Standard".

Why not simply display the license number, or a direct link to the license number next to the asset in the initial searech result (first image in this post)? If you've licensed this asset, show the license number or a link to the license number. If you haven't licensed it, then don't show a link! It makes no sense to have to jump through so many hoops.