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May 15, 2017

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hello,

i alredy write you. for 5 times! the chat is off and i try to connect with you. i didn't experence something worse than that

i have a problem with my account. in january i buy 2 photos from you but i didn't know that i have a montly subscription. and i saw on my bank history account that i was charged 3 months from something that i don't use. i you to refund. please help me. thank you

Hi ands,

I apologize for the trouble that you are facing while connecting to the support.

Please refer Contact Support FAQ: Unable to reach support through the "Contact US" link to get connected to the support as the billing related queries are managed the contact support process.

Regards,

Sheena

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adobe stock subscription

May 15, 2017

Copy link to clipboard

Copied

hello,

i alredy write you. for 5 times! the chat is off and i try to connect with you. i didn't experence something worse than that

i have a problem with my account. in january i buy 2 photos from you but i didn't know that i have a montly subscription. and i saw on my bank history account that i was charged 3 months from something that i don't use. i you to refund. please help me. thank you

Hi ands,

I apologize for the trouble that you are facing while connecting to the support.

Please refer Contact Support FAQ: Unable to reach support through the "Contact US" link to get connected to the support as the billing related queries are managed the contact support process.

Regards,

Sheena

Views

65

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 15, 2017 0
Adobe Employee ,
May 16, 2017

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Hi ands,

I apologize for the trouble that you are facing while connecting to the support.

Please refer Contact Support FAQ: Unable to reach support through the "Contact US" link to get connected to the support as the billing related queries are managed the contact support process.

Regards,

Sheena

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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