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Credits are gone

SFalkenstein
New Here ,
Apr 20, 2018 Apr 20, 2018

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On the 6th of April I have brought a credit package. Today I like to download an image and I have to buy credits?
Where are my credits gone?

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correct answers 1 Correct answer

Beverley Gray Adobe Employee
Adobe Employee , Apr 20, 2018 Apr 20, 2018

Hi Sylvia

The credit pack was not provisioned correctly.  I have added the credits to your account.

Sorry for the inconvenience caused.

Kind regards

Bev

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Beverley Gray Adobe Employee
Adobe Employee ,
Apr 20, 2018 Apr 20, 2018

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Hi Sylvia

The credit pack was not provisioned correctly.  I have added the credits to your account.

Sorry for the inconvenience caused.

Kind regards

Bev

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