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Sorry to bother you - but would love an update to the web licensing procedure that gave me a possibility to say NO if I hit a license button i.e. when scrolling while searching.
I just licensed a hilarious picture I'll never find any use for And having it in my library just annoys me - with an else really nice service that I'm discovering as more and more useful.
The file is #2337420
All the best
Rishi
Hi Rishi,
I have added an image credit to your account so that you can license a different image instead.
Hope that helps.
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Hi Rishi,
I have added an image credit to your account so that you can license a different image instead.
Hope that helps.
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Thank you !
Still I'd suggest a confirmation procedure on web like when I license inside PS or ID.
But anyway thanks
All the best
Rishi
Sent from my iPhone
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Thanks for your feedback Rishi, we appreciate that.
You're welcome!
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Hi Kanikas,
I have the same problem!!! Can you guys make it so that it takes another step before you license! One click is too easy....
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Hi Kato,
Thank you for sharing the feedback. Our engineering team is already working on the request. Can you please share your issue/ image ID you have accidentally licensed?
Regards,
Twarita
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Hi There,
I had the same problem with accidentally clicking license on the wrong photo - is there anyway to undo this?
Thanks,
E
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Hi,
I have the same problem, accidentally licenced while scrolling hte FILE #: 232159012.
This step should require confirmation.
Thank you.
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Yikes I did the same while scrolling. I sure needed all 10 and now I have only 9. Can i undo the license?
The image number is 153483113
Thanks,
Bill Geiger (new user)
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Hello Bill,
Please delete the asset and remove it from any libraries. I confirmed you licensed this and have granted you a replacement license.
EBQ
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Hello! I accidentally purchased image 110984168 . Is there any way to undo it?
Thank you!
Tiffany Smith
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Hi there,
I accidentally licensed img#313725273 while scrolling. I want to undo the license so I can get the credit back please.
Thanks,
Nitika
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Please can you unlicense 98088201 and 362692532 as I accidentally licensed these while scrolling on my phone. Thank you!!
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Hello mrekhi46,
I have verified that you have licensed asset id #98088201 and #362692532 and have granted you 2 replacement license. Please delete asset from any downloads or library at your end.
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Hello Thylania ,
I have verified that you have licensed 12515170 asset and have granted you a replacement license. Please delete asset from any downloads or library at your end.
Hope this helps !!!!