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New Here ,
May 22, 2018 May 22, 2018

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I licensed an image (FILE #: 91126185). I'm new at this and should have used the preview to make sure the image would work but I "licensed" it and it doesn't work for our purpose. Is there a way to un-license an image so it doesn't count as one of our 10?

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Adobe Employee , May 22, 2018 May 22, 2018
Hi Intelligent,We apologize for the inconvenience caused to you.Since you have accidentally licensed a Stock file(91126185), I have added an image license to your account so that you can use it against a different image.Hope that helps!Feel free to update this thread in case of any additional questions.RegardsTwarita

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Adobe Employee ,
May 22, 2018 May 22, 2018

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Hi Intelligent,

We apologize for the inconvenience caused to you.

Since you have accidentally licensed a Stock file(91126185), I have added an image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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New Here ,
May 22, 2018 May 22, 2018

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Thank  you

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Adobe Employee ,
May 22, 2018 May 22, 2018

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You are welcome!

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