Why are my 2000+ assets that I got from the original substance painter not showing on the https://substance3d.adobe.com/assets/myassets web page inorder to get them in there I have to re-download them and use my download points. Is there a way to get them up there? If not, will there be?
When you go to that page you will probably be logged in with your-Adobe ID. At the top right of the page you can log out and immediately log back in with your old Substance details at which point you will see your old points and owned assets.
Adobe have said they are working on a process to make this double log in unnecessary.
In addition you can also add your old shelf location to the library settings in the new painter application, so that you don't need to re-download any assets already on your PC.
Dave
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices