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Douglas5E19
Participant
August 17, 2021
Answered

Can't export Substance Model Graph, keeps failing

  • August 17, 2021
  • 3 replies
  • 2746 views

I'm trying to export a mesh made in Substance 3D designer as a Substance 3D model file. However, upon exporting, I get an error message.

Here are the steps I'm taking and the error message I'm getting as a result: 

 

I create a mesh inside the new Substance model graph, and I have a node set as the 'root' of the graph. I go to export the mesh as a Substance 3d model file (by right-clicking the graph in the explorer tab, clicking export, save as Substance 3d model file) Then I get this error message:

 

"Failed to export graph (Error: 'PreprocessFailed')"

 

Anyone know what to do here?

This topic has been closed for replies.
Correct answer Luca Giarrizzo

I am glad this was helpful @mistfall!

 

We will improve on the management of ranges so that the soft range automatically adjusts to both fit within the hard range and include the default value

 

Best regards.

 


Hello @mistfall, @20390056 and @Douglas5E19,

 

Substance 3D Designer 11.2.2 is now live, and includes a fix for this export issue.

Please give this version a try and let us know about the results. Thank you for your patience!

 

Best regards.

 

3 replies

juanferdiaz
juanferdiaz
Participating Frequently
January 17, 2022

Hi! I'm having this issue, I followed this tutorial https://www.youtube.com/watch?v=eFp6qCJYh_s and placed every parameter as specified, but it's giving me the same error, even if there is only one variable. I am able to export only if no variable is exposed.

 

I'm using the most recent version of the application. Thanks for your help!

 

 

A
Anonymous
January 17, 2022

When you remove your parameter does it work?

juanferdiaz
juanferdiaz
Participating Frequently
January 19, 2022

Yes, removing all parameters let me export correctly

A
Anonymous
August 21, 2021

I got the same error.

 

"Failed to export graph (Error: 'PreprocessFailed')"

 

Attempting to export a Model Graph as a .sbsm file. I went through all my naming conventions, and nothing stood out as odd. Could you elaborate exactly what you were looking for in the naming convension in the exposed variable.

Luca Giarrizzo
Community Manager
Luca GiarrizzoCommunity Manager
Community Manager
August 26, 2021

Hello @20390056,

 

Have you set up custom soft/hard ranges for your exposed parameter's values? This error can appear if a parameter's default value is out of its soft/hard range.

 

Best regards.

 

Luca Giarrizzo | Quality Engineer - Substance 3D Designer | Adobe
mistfall
mistfall
Known Participant
September 6, 2021

Thanks for your reply to @20390056, Luca

 

I had the same problem and I did have a parameter out of the soft range.  Changing the range fixed the problem.

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    August 17, 2021

    Can you show your graph and I'll try and reproduce it here. I've not seen that error so far.

     

    Dave

    D
    Douglas5E19Author
    Participant
    August 17, 2021

    Thanks for your reply Dave. For the moment, I seem to have fixed it by changing the display name on one of the exposed variables in my scene. I can't seem to repeat the issue any more. Very strange 0_o

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    August 17, 2021

    I'll mark your answer as correct. If it happens again we can try again 🙂

     

    Dave

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