Copy link to clipboard
Copied
Hi all,
I have previously owned a perpetual license for Substance Painter 2020 (6.2.2) purchased from the substance website. This 2020 license was aqcuired by updating it from on the 2018 license I have
transfered from the steam version.
Now I'm unable to download the perpetual license for the 2020 version since the old Allegorithmic website is done. I followed their instruction and sent on email to "allegorithmic-legacyaccount@adobe.com", but there is no response from them. I'd appraciate any help or advices. Thanks!
Download Perpetual License installers from:'
https://www.substance3d.com/legacy-builds/
Ask for License Keys:
Email: allegorithmic-legacyaccount@adobe.com CC: Etienne Carabeufs (carabeuf@adobe.com)
Subject: "Adobe Invoice Request - Allegorithmic Substance Suite Keys"
Install & place the Keys in their appropriate folder:
https://helpx.adobe.com/substance-3d-painter/getting-started/activation-and-licenses.html
Good luck!
Copy link to clipboard
Copied
Hi,
I don't want to hijack this thread, but I have the same problem with my perpetual license for Substance Designer 11.1.2-4593 bought from Allegorithmic.
I've contacted the email address twice, but there was no response from Adobe.
Any help is appreciated.
Copy link to clipboard
Copied
Download Perpetual License installers from:'
https://www.substance3d.com/legacy-builds/
Ask for License Keys:
Email: allegorithmic-legacyaccount@adobe.com CC: Etienne Carabeufs (carabeuf@adobe.com)
Subject: "Adobe Invoice Request - Allegorithmic Substance Suite Keys"
Install & place the Keys in their appropriate folder:
https://helpx.adobe.com/substance-3d-painter/getting-started/activation-and-licenses.html
Good luck!
Copy link to clipboard
Copied
BTW, Legacy Builds only works on my Windows 10 Pro system... doesn't function on Windows 11 for me.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now