Substance graph templates don't exist.

Forum|Forum|4 years ago
October 15, 2021
2 replies
1261 views

I have no graph templates available when I click the add new graph template button. I saw another post about this issue on a different version, and I looked for the folder that should contain these templates. But no such folder appears to exist. Help please. I can't properly follow along on any tutorials without this. I am running the latest version of designer on a Mac.

This topic has been closed for replies.

Luca Giarrizzo

Community Manager

Hello @nanomammoth,

Thank you for reaching out to us! Missing templates and Library content is likely caused by Designer not being able to find the /resources folder in its installation directory.

I suggest reinstalling Designer and trying again. If that does not help, please send me Designer's log file, which may be found at the following locations on macOS depending on your edition of Designer:

~/Library/Application Support/Adobe/Adobe Substance 3D Designer/log.txt

~/Library/Application Support/Allegorithmic/Substance Designer/log.txt (Substance and Steam editions)

Best regards.

Luca Giarrizzo | Quality Engineer - Substance 3D Designer | Adobe

nanomammothAuthor

Participating Frequently

Hello hello? Anyone? Still no solution here. Paying for this app monthly, I'd like to actually be able to use it...

S

sgrp23540348

Participant

Hello,

My apologies for the delay in following up to your response, and I thank you for your patience. Let us continue this discussion in direct message so I can prevent further delays in assisting you.

Please open the Windows menu in Designer and select the Console option. In the Console panel, select all text and paste it into a text file which you may share with me through a direct message.

Also, please let me know the method of installation you went through to install Designer, as well as the location of the "Adobe Substance 3D Designer.app" application in your system.

Best regards.

2024 and I'm running into the same issue, hope you found the solution in the private messages so you can share with the rst of the community.

nanomammothAuthor

Participating Frequently

I see now that I also have no patterns or noises available. A lot of stuff is just straight up missing. Super dissapointing.

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