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Modeler doesn't boot

Community Beginner ,
Dec 29, 2024 Dec 29, 2024

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First time using the app. Windows 11 user.

I've tried with both the actual version (1.17) and the previous (1.15), but after I've installed Modeler and tried booting it, it shows a cuople of phantom windows for a millisecond that then dissapear, not opening the app. I know the app isn't working in background because it isn't shown in task manager. I also tried uninstalling and reinstalling the app, reboot my computer, but nothing. I've tried opening other Substance 3D apps like Designer and Painter and they boot just fine. Any suggestion/solution?

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correct answers 1 Correct answer

Community Beginner , Jan 02, 2025 Jan 02, 2025

Re:Re: Problem solved (thanks to ChatGPT)

So the issue was that I didn't have OpenXR installed on my computer. It's a VR app but apparently Modeler thinks that everybody has that installed and won't open if you don't.

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Community Beginner ,
Dec 30, 2024 Dec 30, 2024

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Re:
I now understand that my NVIDIA GPU doesn't recognize the program once I've installed it, but even after i've added it to the library, the issue still stands

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Community Expert ,
Jan 01, 2025 Jan 01, 2025

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I am using NVIDIA RTX 4060 with Game Driver without any problem. What is your GPU series? 

System requirements | Substance 3D Modeler

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New Here ,
Jan 01, 2025 Jan 01, 2025

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I am using NVIDIA RTX 4070 super with Studio Driver

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Community Beginner ,
Jan 01, 2025 Jan 01, 2025

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(sorry, it's still me but i confused the accounts)

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Community Beginner ,
Jan 02, 2025 Jan 02, 2025

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LATEST

Re:Re: Problem solved (thanks to ChatGPT)

So the issue was that I didn't have OpenXR installed on my computer. It's a VR app but apparently Modeler thinks that everybody has that installed and won't open if you don't.

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