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Substance painter errors when loading FBX from Blender

Community Beginner ,
Nov 11, 2022 Nov 11, 2022

Hey everybody,

 


I have errors when I'm creating a new project in Substabce Painter version 8.2.0 Windows 10 Home.

When I am importing an FBX from Blender 3.1.0, Substance painter hangs up on loading scene indefinitely. I have no trouble loading other FBX's from Blender.

 

Lets just assume for a second that there is no probelm with my mesh topography. Could these

errors point to anything?

 

Here are the erros from the log.

 

[ ERR] <Qt> "[DBG ERROR][Assimp]" "Error, T10496: Failed to triangulate polygon (no ear found). Probably not a simple polygon?"
[ ERR] <Scene 3D> Failed to triangulate polygon (no ear found). Probably not a simple polygon?
[ ERR] <Qt> "[DBG ERROR][Assimp]" "Skipping one or more lines with the same contents"
[ ERR] <Scene 3D> Skipping one or more lines with the same contents

 

Btw should i include the entire log?

Thanks

 

Bug Unresolved
TOPICS
Bugs & Crashes , Import & Export
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correct answers 1 Correct answer

Community Beginner , Nov 18, 2022 Nov 18, 2022

Hi Geoffroy,

 

It was a topography issue.

 

Thanls for the reply. 

 

Mike

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2 Comments
Adobe Employee ,
Nov 14, 2022 Nov 14, 2022

Hi,

Would you mind sharing the model that causes issues? 

Otherwise, this error is probably due to two vertices on top of one another (try merging by a really low distance all your vertices in Blender.) 
In theory, Painter should clean that kind of mistake, the strange thing is, it seems to only happen with fbx from blender...

Thank you for your report,

Kind Regards,

Geoffroy Sc

 

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Community Beginner ,
Nov 18, 2022 Nov 18, 2022
LATEST

Hi Geoffroy,

 

It was a topography issue.

 

Thanls for the reply. 

 

Mike

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