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Exported Base Color Map is transparent

Community Beginner ,
May 08, 2023 May 08, 2023

Hi! So I was trying to export my unreal packed SS, but the base color map is blank somehow. It try to reopen it and nothing works. I was on pbr alpha blending shader, all my previous projects exported base color map looking just fine, but I can't figure out what happened with this. Under the log, they mentioned scattering map, but I never click anything bout it before and all my previous project doesnt have the scattering map either. 

*I switched around different shader and output template, but still it's blank 

 

please send help!

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Import & Export
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correct answers 1 Correct answer

Adobe Employee , May 09, 2023 May 09, 2023

Hello @jeurask97439507.,

 

Thanks for your message.

 

The Unreal Engine 4 SSS (Packed) output template usually needs a Scattering map (SSS stands for Subsurface Scattering). If you're not using the Scattering map, I'd advise you to try to export your maps with the simple Unreal Engine 4 (Packed) output template.

 

Tell me if it works.

 

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Adobe Employee ,
May 09, 2023 May 09, 2023

Hello @jeurask97439507.,

 

Thanks for your message.

 

The Unreal Engine 4 SSS (Packed) output template usually needs a Scattering map (SSS stands for Subsurface Scattering). If you're not using the Scattering map, I'd advise you to try to export your maps with the simple Unreal Engine 4 (Packed) output template.

 

Tell me if it works.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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Community Beginner ,
May 09, 2023 May 09, 2023

Hi @Cyril Dellenbach,

Thanks for the replies! I tried to export it out with Unreal Engine 4 (Packed), but it's still showing the same problems 😞

blank basecolor map. 

jeurask97439507_0-1683633974524.png

jeurask97439507_1-1683633982710.png

 

 

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Adobe Employee ,
May 09, 2023 May 09, 2023

Hmmm. Would you mind sharing your .SPP, so I can take a deeper look? You can obviously send it to me privately if you don't wish to share it here.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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Community Beginner ,
May 09, 2023 May 09, 2023
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Hey Cyril! I just sent you the .spp file, once again ty for the help!

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