• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Exported Base Color Map is transparent

Community Beginner ,
May 08, 2023 May 08, 2023

Copy link to clipboard

Copied

Hi! So I was trying to export my unreal packed SS, but the base color map is blank somehow. It try to reopen it and nothing works. I was on pbr alpha blending shader, all my previous projects exported base color map looking just fine, but I can't figure out what happened with this. Under the log, they mentioned scattering map, but I never click anything bout it before and all my previous project doesnt have the scattering map either. 

*I switched around different shader and output template, but still it's blank 

 

please send help!

TOPICS
Import & Export

Views

478

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , May 09, 2023 May 09, 2023

Hello @jeurask97439507.,

 

Thanks for your message.

 

The Unreal Engine 4 SSS (Packed) output template usually needs a Scattering map (SSS stands for Subsurface Scattering). If you're not using the Scattering map, I'd advise you to try to export your maps with the simple Unreal Engine 4 (Packed) output template.

 

Tell me if it works.

 

Votes

Translate

Translate
Adobe Employee ,
May 09, 2023 May 09, 2023

Copy link to clipboard

Copied

Hello @jeurask97439507.,

 

Thanks for your message.

 

The Unreal Engine 4 SSS (Packed) output template usually needs a Scattering map (SSS stands for Subsurface Scattering). If you're not using the Scattering map, I'd advise you to try to export your maps with the simple Unreal Engine 4 (Packed) output template.

 

Tell me if it works.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 09, 2023 May 09, 2023

Copy link to clipboard

Copied

Hi @Cyril Dellenbach,

Thanks for the replies! I tried to export it out with Unreal Engine 4 (Packed), but it's still showing the same problems 😞

blank basecolor map. 

jeurask97439507_0-1683633974524.png

jeurask97439507_1-1683633982710.png

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 09, 2023 May 09, 2023

Copy link to clipboard

Copied

Hmmm. Would you mind sharing your .SPP, so I can take a deeper look? You can obviously send it to me privately if you don't wish to share it here.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 09, 2023 May 09, 2023

Copy link to clipboard

Copied

LATEST

Hey Cyril! I just sent you the .spp file, once again ty for the help!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources