Skip to main content
Participant
October 2, 2021
Question

GPU error message

  • October 2, 2021
  • 2 replies
  • 3512 views

I'm running SP on Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz 3.60 GHz, 16GB RAM, NVidia M2000, Win10 Pro. I adjusted TDR in my registry editor, and followed all the other suggestions at https://substance3d.adobe.com/documentation/spdoc/substance-3d-painter-doesn-t-start-on-the-right-gpu-182266570.html.

 

I'm still getting the GPU error message when I launch SP. 

 

This is the log:

[Resources List Model] Icons memory budget set to 100MB.
[Plugin - resources-updater] No project open, resources updater discarded
[GPUIssuesCheck] Your operating system may automatically shut down Substance 3D Painter during long computations because your GPU doesn't support preemption.
To avoid crashes, you can try increasing the TDR (timeout detection and recovery) delay
(Learn more: https://www.adobe.com/go/painter-gpu-drivers-tdr-crash-long-comp).

 

I don't know where to set Icons memory budget - my local cache budget, in preferences, is set to 3000MB.  Suggestions? Ignore the error message? I'm not actually crashing but a 220MB file is stuttering occasionally and slow. 

This topic has been closed for replies.

2 replies

GeoffroySC
Community Manager
Community Manager
January 25, 2023

Do you have any free space on your local disk? 

Would you mind sharing a log? (help>export a log...)

 

 

Participating Frequently
February 18, 2023

Sorry I just saw this. Yes, I do have lots of space available. I don't have the error log as I gave up experimenting after multiple failed attempts but it was like the one above [Resources List Model] Icons memory budget set to 100MB.

I was trying to get files from blender into substance painter. I can probably retry and send you the error log. 

Participating Frequently
January 16, 2023

I am getting the same error message when importing a 135 MB file into painter. Does anyone know how to fix the issue?