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License missing

JPL5FEB
Community Beginner ,
Nov 30, 2021 Nov 30, 2021

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Hello,

 

We have purchased a license for Substance 3D Painter on 16.07.2021 and the desktop application works, but when we logged in the Adobe account it says that it is trial version and it will expire soon.

 

Is this a bug as in the desktop application there is no notification on the same?

Thanks.

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