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Participating Frequently
June 4, 2022
Question

My adobe creative cloud does not show some of my software [Substance 3D Painter missing]

  • June 4, 2022
  • 2 replies
  • 2572 views

Im a student and have been using adobe for a while and my plan allows me access to all of the software, but when i look at my account plan i see adobe substance painter is availabel to me and my administrator has also said yes it is available to me and he does not understand why it is not showing up on my creative cloud app.

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2 replies

Nancy OShea
Community Expert
Community Expert
June 5, 2022

Just to clarify, Creative Cloud does not include Substance 3D collection. 

Substance 3D is by separate subscription.

https://www.adobe.com/products/substance3d/3d-augmented-reality.html

 

Nancy O'Shea— Product User & Community Expert
John Waller
Community Expert
Community Expert
June 5, 2022
quote

Just to clarify, Creative Cloud does not include Substance 3D collection. 

 

Yes. Worth double checking with the school Adobe administrator that the plan definitely includes Substance. The Creative Cloud All Apps plan alone does not include it.

Participating Frequently
June 6, 2022

yeah my plan definetly includes it

John Waller
Community Expert
Community Expert
June 4, 2022
Participating Frequently
June 5, 2022

yeah it does

John Waller
Community Expert
Community Expert
June 5, 2022

ryzen 5950x

rtx 2080ti

64 gb of ram

2tb of storage


Which operating system?