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My substance model has no shader please help

New Here ,
Apr 02, 2023 Apr 02, 2023

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hello, I have opened substance and I have encountered this problem where when I open subtance, it comes up pink or without any shaders. I have viewed on adobe website and I have followed the advice which adobe gave me but the advice doesnt work. Can you guys please help me.

Syden27051695lfcc_0-1680467148785.png

 

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Adobe Employee ,
Apr 04, 2023 Apr 04, 2023

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Hi @Syden27051695lfcc,

 

Thanks for the message.

 

Could you send me your log (help > export log…), so I may dig deeper into the issue?

 

Best regards,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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New Here ,
Apr 17, 2023 Apr 17, 2023

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 hi this is my log can you please help me, thank you

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