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Odin29343114yccb
Participant
April 11, 2023
Question

Not getting the student redeem code for 3D Painter

  • April 11, 2023
  • 1 reply
  • 2052 views

Hello,

I'm getting this error every time I'm trying to get the code for my student 3D Painter license. It worked the first time, but I didn't get the email with the code. 

So basically I'm stuck with no code... Is there any fix for this?

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 11, 2023

you should search your spam folder or contact the code issuer.

O
Odin29343114yccbAuthor
Participant
April 17, 2023

I've tried this this with no luck. My school says it's an issue on Adobe's side. 

It seems like the server won't send me the code. I tried again today and got this screen, but no mail, not even in spam folder.

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 18, 2023

if there's a block, it's on your email server's end.

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