Skip to main content
경
경화28762489jk35
Participant
February 15, 2024
Question

shadow issue with alpha

  • February 15, 2024
  • 1 reply
  • 1318 views

The shadow of the object to which the alpha map is applied is the output as modelled. For example, if you apply a circular alpha texture to a square plane, the shadow comes out as a square rather than a circle.
As I inquired through chat with Adobe, he offered me a solution to get rid of modelling that square.
All my characters would lose their hair if I followed this advice.If it was an attempt to be funny, it was a success though, Adobe needs to train his staff so they can at least understand what the problem is.

This topic has been closed for replies.

1 reply

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
February 15, 2024

Hello @경화28762489jk35,

 

Thanks for your message.

 

Could you share a screenshot of the issue you're facing, so I can have better idea on what's happening? What rendering application are you using?

 

Let me know.

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
경
경화28762489jk35Author
Participant
February 15, 2024
Hi,
Could you help me, please?
This is 2024 version.
Here is the screenshot
Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
February 22, 2024

It didn't solved yet. 

either viewport or rendering view still has wrong shadow. 

And moreover, sometimes, some icons that under the material and texture resource menu   (mataerial, alpha, etc) dissapeared. 

It doesn't happend when I used subscription but recently, my subscription expired so I bought this at steam.

Then, it happend. 

And, you know,  AO map is important to look more real, I need AO mpa.  if I remove this for shadow, the quality of my prop will be down.  Many artsts rendered their porfolio in game filed and upload them on Arstation.com.  So, just remove AO map doesn't make sense. 

And..you know,  show correct shadow applied alpha texture on plan is resolved issue on 3DMAX 15years ago. 

 

 


I suggested to remove the AO to check whether that's issue. If the issue was the AO, you could have obviously edit it.

 

It's a bit hard to blindly troubleshoot. Could you share your .SPP file at cdellenbach@adobe.com with a link to this thread, so I can investigate on my end?

 

Let me know.

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices